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US Education Department faces backlog of 27,000 student loan complaints: Here’s what it means for students
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The US Education Department faces a backlog of over 27,000 student loan complaints due to significant staff cuts, causing delays in addressing borrower issues. With more than 1.5 million awaiting income-driven repayment plans, students face growing uncertainty in loan relief. Advocates emphasise the need for adequate staffing to protect borrowers and ensure timely assistance.
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